FREQUENTLY ASKED QUESTIONS
Q: WHAT ARE OUR PRODUCTS MADE OF?
A: OUR CUSTOM MADE PRODUCTS ARE MADE FROM HOT ROLLED STEEL
FOR MAXIMUM STRENGTH AND DURABILITY. ALTHOUGH MANY CUSTOMERS
STILL CALL OUR PRODUCT WROUGHT IRON, IT IS INDEED A MORE SUPERIOR
METAL THAN THE PRODUCT KNOWN AS WROUGHT IRON IN THE PAST. CUSTOM ORNAMENTAL
IRON WORKS ALSO PROUDLY PROVIDES THE SAME CUSTOM DESIGN
AND QUALITY CRAFTSMANSHIP IN ALUMINUM
Q: WHAT IS THE DIFFERENCE BETWEEN IRON AND STEEL?
A: THE IRON USED BY THE BLACKSMITH UP UNTIL THE 1700'S HAD A VERY LOW
CARBON CONTENT, WHICH MADE IT MALLEABLE, BUT RELATIVELY SOFT.
TODAY WE USE A CARBON ALLOY OF IRON THAT IS KNOWN AS STEEL WITH
A HIGHER CARBON CONTENT AND WITH SUPERIOR STRENGTH TO
WROUGHT IRON. IT CAN BE FORGED USING THE SAME METHODS BUT
DIFFERENT TEMPERATURES MUST BE APPLIED.
Q: HOW DO I BEGIN TO CHOOSE WHICH CUSTOM PRODUCT IS BEST FOR ME?
A: A QUALIFIED TECHNICIAN WILL BE ABLE TO ASK QUESTIONS AND TO
DETERMINE YOUR NEEDS AND THE PRODUCT THAT WILL BEST SUIT THOSE
NEEDS.
Q: WHAT COLOR AND DESIGNS ARE AVAILABLE?
A: BECAUSE EACH PRODUCT IS CUSTOM MADE THIS MEANS THAT VIRTUALLY
ANY DESIGN CAN BE CREATED FOR YOUR TASTE AND NEEDS. COLOR IS AS
ENDLESS AS THE RAINBOW, HOWEVER THE MOST POPULAR IS BLACK FOR
Q: ONCE ORDERED, HOW QUICKLY CAN I RECEIVE MY PRODUCT ?
A: ALTHOUGH SPECIALIZED ORDERS SUCH AS GALVANIZING OR SPECIALIZED
COLOR MATCHING MAY ADD A FEW DAYS TO THE PROCESS YOU CAN
EXPECT DELIVERY AND INSTALLATION OF YOUR PRODUCT WITHIN
THREE TO SIX WEEKS.
